All sales are final, and orders cannot be cancelled due to high import duties. The customs and import taxes and any handling fees are the responsibility of the buyer. If you need help filing an insurance claim for a lost or damaged packaged, feel free to reach out buyers: Under federal law, Public Dove cannot and will not alter the value of a product on a customs form. Public Dove cannot be responsible for lost, delayed or damaged packages. There may be carrier delays in-transit due to the global health situation.Īll shipping comes with a tracking number and insurance. Please allow up to 3 business days for orders to be shipped out. All shipping is carbon-neutral through our partnership with Offset. US Shipping is free for orders of $150 or more, or is a flat rate of $8 for smaller orders. For access to discounts and sales, please sign up for our newsletter at the bottom of the page, or follow us on Instagram. For these reasons, prices are not negotiable. Our prices are carefully and thoughtfully calculated based on a number of factors including cost of goods sold, labor, and product condition/ rarity. The system of measurement used is the Imperial System, with measurements displayed in inches. Public Dove is located in the United States, and currency shown is USD. If you have issues or concerns with your order, please reach out to us at 48 hours of receiving your package and we will make it right. Please be sure to carefully check measurements and condition, and ask any questions, before your purchase.Īlthough transparency is very important to us, due to the nature of pre-owned vintage clothing, there may be minor flaws or signs of wear consistent with an item's age that may not be noted on the listing.
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